This presentation identifies barriers to successful crime victim/witness interviews and explore techniques for overcoming those barriers, with a special emphasis on virtual interviews that are compliant with COVID-19 social distancing measures. The presenters discuss the limitations of a traditional fact-gathering approach and introduce alternative techniques to minimize re-traumatization and enhance our ability to re-create the reality of the crime at trial. An emphasis is placed on strategies for integrating a trauma-informed response from the first contact with a victim through the conclusion of the case, with realistic goals for interviews and virtual meetings at every stage of the process.